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THE FILE

“Content Credentials don't match the image”

What this flag on a image means, why it matters, and what to check.

What it means

The image has Content Credentials, but the signed fingerprint no longer matches its content.

Why it matters

It means the image was changed after the credentials were signed.

Ordinary explanations

What to check

Ask the applicant for a copy downloaded directly from the source (payroll portal or bank), and compare it with this one.

A flag is a reason to verify with the source, not proof. Apply the same steps to every applicant.

Check a document for this and moreStubSure checks the file, the numbers and how documents line up, in about a minute.
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