“Another application had a document with the same figures”
What this flag on a set of documents means, why it matters, and what to check.
What it means
A pay stub or bank statement in this application has the same figures (employer ID, dates and amounts, or account, period and balances) as one in an earlier application in your account, but a different name on it.
Why it matters
A real pay stub or statement belongs to one person. The same figures under two names usually mean one document was copied and the name changed. Only applications in your own account are compared.
Ordinary explanations
- Two co-workers paid exactly the same on the same day, with identical year-to-date totals, which is very rare.
- A joint account whose statement names a different holder first.
What to check
Open the earlier application and compare the two documents. Then confirm employment and pay with the employer, using the number on its official website, before relying on either.
A flag is a reason to verify with the source, not proof. Apply the same steps to every applicant.