Report flags / documents
CROSS-CHECK“Gap or overlap between statements”
What this flag on a set of documents means, why it matters, and what to check.
What it means
Statements for the same account skip days between them or cover the same days twice.
Why it matters
Consecutive months should follow one another. On its own it's a note: you may only be missing a month.
Ordinary explanations
- The applicant sent non-consecutive months.
- A bank that cuts statements mid-month.
What to check
Ask the applicant for the missing or overlapping statement, downloaded directly from the bank.
A flag is a reason to verify with the source, not proof. Apply the same steps to every applicant.
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